This supported early admission to critical care, and in turn better patient outcomes. the service is performing exceptionally well. or contact Ward 17, Huddersfield Royal Infirmary, Acre Street, Lindley, HD3 3EA Telephone: 01484 355 827, Kirklees in Recovery Sort Code: 20-35-84 Account No: 33445887 Ref: Ward 17 Charity Event. the service is performing well and meeting our expectations. See 10 tips from 326 visitors to Huddersfield Royal Infirmary. The estates and facilities team throughout the trust were focused on improving the quality of patient care and experience and considered this when undertaking work to improve the environment. Contact Address Bradford Royal Infirmary Duckworth Lane Bradford West Yorkshire BD9 6RJ Contact Number 01274 542200 This improved from the rating of requires improvement following our previous inspection. Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA We spoke with ambulance staff who told us the traffic outside the A & E department is chaotic and they are sometimes blocked from leaving to attend another call because of other vehicles. Inspection Report published 21 February 2013 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published We rated safe, effective, responsive and well led as requires improvement and caring was rated as good. Ward 3 Same Day Emergency Care and Frailty. The trust had consistently achieved the national standard for percentage of patients discharged, admitted or transferred within four hours of arrival to A&E in eight of the last 12 months. The trust must ensure staff have undertaken safeguarding training at the appropriate levels for their role. In 1965, after 134 years of service, the hospital was closed amid the launch of its replacement, the current Huddersfield Royal Infirmary site in nearby Lindley. The service had a vision for what it wanted to achieve and workable plans to turn it into action. there are some services which we cant rate, while some might be under appeal from the provider. Huddersfield Royal Infirmary has not yet replied. The trust had consistently achieved the national standard for percentage of patients discharged, admitted or transferred within four hours of arrival to A&E in eight of the last 12 months. 15 August 2016. 20 June 2018. Catherine has been trying to keep her grandson Ryan away from his evil father Tommy. The use by critical care outreach of the NEWS and Nerve Centre technology to drive effective identification of the deteriorating patient in ward areas. Calderdale and Huddersfield NHS Foundation Trust is an integrated trust, which provides acute and community health services. [2] The foundation stone for a further extension was laid by the Duke of York in 1932; it was opened by Lord Moynihan in 1934. Radiographer vacancies were higher; a recruitment plan was in place and fifteen staff had been recruited, due to start in the summer of 2016. We rated safe as requires improvement because we identified areas for improvement in relation to medicines management, we found consumable items were not regularly checked and the environment was not suitable for patients with ill mental health because of ligature risks. The trust must ensure that systems and processes are in place and followed for the safe storage, security, recording and administration of medicines including controlled drugs. Across all the services we inspected, we found staff treated patients with kindness, compassion, and respect. You can also change some of your preferences. There were some groups of staff with low levels of morale and a lack of designated leadership within the critical care outreach team. Patients received evidenced based care and treatment and good multi-disciplinary working existed between the childrens services, external providers and the child and adolescent mental health service (CAMHS). [3][4] It became the base for Huddersfield Pharmacy Specials, a business which had been established several years earlier and which produces mainly unlicensed medicines and bespoke creams and ointments, oral liquids, eye drops and injectables. The small ward had a bedridden incontenent lady with her own private 24 hr carers. Between April 2015 and March 2016 the year to date percentage of patients achieving this target was 93.88% which was just below the target of 95%. We reviewed the care and treatment records of 18 people using the services; spoke with around 45 people using the service, 16 relatives and 45 members of staff. This was because we are currently not confident that we are collecting sufficient evidence to rate effectiveness for outpatients & diagnostic imaging. The trust performance for responding to complaints within the relevant timescale was 48% against a target of 100%. The diagnostic imaging department worked hard to reduce the patient radiation doses, and had presented this work at national and international conferences. The service must also ensure all relevant staff are aware of Female genital mutilation (FGM) and the reporting processes for this. Patients and their relatives commented positively about the care they received. We rated it as good because: Download full inspection report for Huddersfield Royal Infirmary - PDF - (opens in new window), Published Not all staff within childrens services had received safeguarding training at the appropriate level for their role in line with the requirements of the Safeguarding children and young people: roles and competences for healthcare staff Intercollegiate document (RCPCH March 2014). The daily doctor run was patronising and all they wanted to do was send you home far too early knowing you could be back again any time. There was a vision and strategy for the service. Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA, Medical care (including older peoples care). Ward 6 Indifferent staff and lack of care. 'Communication with the family regarding the discharge of a relative was poor, they should not have been sent home'. [6], Coordinates: .mw-parser-output .geo-default,.mw-parser-output .geo-dms,.mw-parser-output .geo-dec{display:inline}.mw-parser-output .geo-nondefault,.mw-parser-output .geo-multi-punct{display:none}.mw-parser-output .longitude,.mw-parser-output .latitude{white-space:nowrap}533918N 14858W / 53.655N 1.816W / 53.655; -1.816, Calderdale and Huddersfield NHS Foundation Trust, "Huddersfield Royal Infirmary celebrates birthday landmark", "HRI is 50 today: 'Town has one of the finest hospitals in the country,' Examiner said in 1966", "Inside the Huddersfield medicine factory that you may not know even existed", "NHS Huddersfield solar PV array case study", Royal London Hospital for Integrated Medicine, National Hospital for Neurology and Neurosurgery, University College at Westmoreland Street, Walton Centre for Neurology & Neurosurgery, Royal National Hospital for Rheumatic Diseases, Robert Jones and Agnes Hunt Orthopaedic Hospital, https://en.wikipedia.org/w/index.php?title=Huddersfield_Royal_Infirmary&oldid=1084410698, Short description is different from Wikidata, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 24 April 2022, at 09:29. This led to a seamless service for patients and there was a collective responsibility to meet patients needs in the community. Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA
Officially opened on Monday, it is the single biggest ever specialist ward upgrade in the hospital's history. Suspended ratings are being reviewed by us and will be published soon.
The trust had a nurse consultant for older people and a learning disabilities matron. We saw systems were in place for reviewing, monitoring, and sharing lessons learned from incidents. 15 August 2016. the service isn't performing as well as it should and we have told the service how it must improve. Within maternity services the service must focus on patient experience and ensure women feel supported and involved in their care. Overall we found that people were receiving the care they needed in the areas of the hospital we visited. We rated caring at this hospital as good. 01484 34 3297. 'Staff they treat me with dignity and respect and if I press the bell they come even though they're very busy'. The service had managers at all levels with the right skills and abilities to run a service providing high-quality sustainable care. WF13 4HS, In When it can take ten days or more to be admitted and a stay that can last for a few days, you can imagine how much time some patients are spending at the hospital, let alone the pain and discomfort imagine your body carrying around an extra 20 litres of unwanted fluid. There's no need for the service to take further action. The trust serves two populations; Greater Huddersfield which has a population of 248,000 people and Calderdale with a population of 205,300 people. Let's make care better together. The Huddersfield Royal Infirmary is a hospital situated in the English town of Huddersfield, part of Calderdale and Huddersfield NHS Foundation Trust. on 9January2023. Medical staffing numbers did not meet national guidance in the emergency departments across both sites.
There was a limited approach to obtaining the views of people who used the service and other stakeholders. Suspended ratings are being reviewed by us and will be published soon. Patients, visitors and staff were kept safe as systems were in place to monitor risk. Since our last visit we found that improvements had been made in relation to the safety and suitability of premises. Through providing suitable engaging activities during the day, less 1:1 care was required during the day and night. Processes were in place for being open and honest when things went wrong and patients given an apology and explanation when incidents occurred. There was clear medical and nursing leadership with an understanding of the risks and challenges to the service. We rated surgical services as good because: The service had good systems and processes in place to protect patients and maintain safety. This also helped other patients experience by reducing sleep disruption on the wards. Dignity and Nutrition Report published 24 May 2011 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published The referral process was clear and responsive and staff ensured that patients wishes were central to the care planning process. The emergency equipment we reviewed was appropriately sealed, in date, and daily and weekly checklists had been completed. 21 February 2013. While it has laid empty the 19th century building has sadly been damaged by vandals and arsonists. (as a relative),
Clinical risks were identified with ongoing monitoring in place. there are some services which we cant rate, while some might be under appeal from the provider. All five domains were rated as good for these services. However staff did not always recognise issues for example the issues regarding the recording of controlled drugs or out of range fridge temperatures as incidents that needed to be reported. Huddersfield
We rated critical care, maternity and services for children and young people as good overall. Patients cannot always be seen when they need the care the most and some will end up in A&E, putting further strain on an already stretched service. The trust must review the provision of a second emergency obstetric theatre to ensure patients receive appropriate care. The trust must ensure that patients on clinical decision unit meet the specifications for patients to be nursed on the unit and standard operating procedures are followed. Two family members told us that "Once they had complained the communications between the staff and the family improved". About: Huddersfield Royal Infirmary. Inadequate Since our last inspection, methods had been introduced to better understand and improve the culture within maternity services; these included anonymous staff surveys, workshops, and human factors masterclasses. Bradford, There were noted delays in transferring patient care into non-hospital settings leading to bed occupancy pressures. Staff had access to specialist advice and support 24 hours a day from a consultant on-call team for end of life care. Overall the meetings with the managers and staff were positive and everyone we spoke with was open honest and frank about the actions the trust had taken to improve the safety and suitability of the premises. For more details please contact Fiona on07484 841098 or email her direct. Requires improvement Staff had good access to evidence based protocols and pathways. We rated the service as good overall. We visited the main operating theatres and three satellite operating theatres. The majority of staff (96%) had received an annual appraisal. We also gathered evidence using a combination of, interviews and meetings with a number of managers and staff from estates and nursing. Staffing levels and skill mix had been planned and implemented at Huddersfield Royal Infirmary. ', 'They do so well considering the amount of staff they have. This had not been resolved at the time of our inspection and staff identified this as a risk to the safety of patients. We provided the CEO with direct feedback on these concerns. The trust must ensure all staff have completed mandatory training, role specific training and had an annual appraisal. The symptoms of liver disease are awful, and we want to help lessen the burden on patients and staff as much as we can. Staff were positive about working in the service and there was a culture of flexibility and commitment. Staff made reasonable adjustments in response to individual patient needs and to accommodate vulnerable patient groups. For more details please contact Fiona on 07484 841098 or email her direct. Halifax, The service had introduced a seven day acute rota for general surgery resulting in significant improvement to consultant presence in theatre and improved treatment and a post-operative survival rates. Everything is in place; the room is ready, staff trained, all necessary protocols have been passed and agreed by the Hospital Trust, but the room remains empty. We rated the responsive domain as requires improvement and the safe, caring and well-led domains as good. Huddersfield Royal Infirmary
The plan gave a comprehensive review of the demand and capacity on the department to deliver a sustainable and high quality clinical service, taking account of seven-day working plans. The Trust operates acute services from two main hospitals - Calderdale Royal Hospital and Huddersfield Royal Infirmary In total; the trust had approximately 824 beds and 5,831 staff. Heavy drinking was the cause of my condition but there are others. The service did not meet national guidelines for consultant presence for 16 hours per day. I sat there for 6 hour in bad pain before I could see the doctor. Diagnostic imaging waits were within targets for the national waiting times. The trust must ensure there is formal rota for the management of patients with gastrointestinal bleeds by an endoscopy consultant. We found the hospital was in breach of regulations and issued four requirement notices in regard to Regulation 12: Safe care and treatment; Regulation 17: Good governance and Regulation 18: Staffing. We spoke with the Trusts Director of Planning Performance Estates & Facilities and they told us since our last visit attempts to recruit a permanent Chartered Engineer to support them had not been successful. HD3 3EA, Posted by
Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA The services we inspected had visible leadership and a positive staff culture. Welcome to Ward 3 and Ward 4 at Calderdale & Huddersfield!. Calderdale and Huddersfield NHS Foundation Trust. The trust should ensure that relevant staff have received training in root cause analysis to enable them to provide comprehensive investigations into incidents. or call us on 0845 113 0012, Response from
Across all the services we inspected, we found staff treated patients with kindness, compassion, and respect. During the visit we looked at a range of written evidence and undertook a physical inspection of two recently upgraded wards. The trust should ensure that children are seen in an appropriate environment by staff that are suitably skilled, qualified and experienced. The trust must review the model of care for the services provided on the paediatric assessment unit at Huddersfield Royal Infirmary. Huddersfield Royal Infirmary Calderdale Royal Hospital Community services including adult community services, community services for children, young people and families and community end of life care We inspected the following core services: Emergency & Urgent Care Medical Care Surgery Critical Care Maternity & Gynaecology The services we inspected had visible leadership and a positive staff culture. Records were stored electronically for X-ray images and OPD had a mixture of electronic and paper records. About:
Uncaring and indifferent staff in ward 6, some with attitude. (Purple), High
They also told us that they will sometimes stay with the person using the service because they are not always sure they can leave or are sometimes not happy to leave the person on their own, particularly if the person has been given medication in the ambulance on the way to the hospital. there are some services which we cant rate, while some might be under appeal from the provider. The trust must continue to identify and learn from avoidable deaths and disseminate information throughout the divisions and the trust. We rated effective, caring, responsive and well led as good. They included the Trusts Director of Planning Performance Estates & Facilities, Consultant Chartered Engineer, Acting Head of Estates Operations and Compliance, Heads of Estates, Estates Operation Managers and Estates Managers, Estates Operatives, Estates and Facilities Matron and senior nursing staff. The trust vision was Together we will deliver outstanding compassionate care to the communities we serve. The trust vision was supported by four pillars of behaviours that were expected of all employees. We are extremely happy that you has been satisfied with the care your husband received at Huddersfield Royal Infirmary. Dewsbury, People were not always able to access OP services when they needed to. Dewsbury,
This included care of patients living with dementia. This stayed the same as our previous rating. 1 October 2013. These are some of the comments that people told us: 'Staff come round regularly to check if you are okay and they always have time for you. The Five Steps to Safer Surgery and completion of the World Health Organisation (WHO) checklist was consistently good at the hospital. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding This site uses cookies and collects anonymised data. Patient advice and liaison services (PALS) Huddersfield Royal Infirmary Contact us Address Acre Street Huddersfield West Yorkshire HD3 3EA Get directions (opens in Google Maps) Phone 0800 0130018 Online Email Find another service About PALS Huddersfield Royal Infirmary
Jean Halstead On January 4 2023 Died peacefully at home with her family by her side aged 90 years. There was evidence of service planning to meet patient need such as the agreement for purchase of a third MRI scanner. Documents revealed to Mr Sheerman show that the favoured option is to shut down the Royal Infirmary unit and move everything to Calderdale. Accessibility Please see the AccessAble pages on Deli Marche at Bradford Royal Infirmary and accessible parking. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The trust must ensure that patients on clinical decision unit meet the specifications for patients to be nursed on the unit and standard operating procedures are followed. Our rating of this service improved. Work was continuing to meet national guidelines of consultant presence for 16 hours per day. We rated the hospital as good overall. 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Of behaviours that were expected of all employees and daily and weekly had! When things went wrong and patients given an apology and explanation when occurred... Specific training and had an annual appraisal the AccessAble pages on Deli Marche at bradford Infirmary! A culture of flexibility and commitment supported by four pillars of behaviours that were expected of employees! Has laid empty the 19th century building has sadly been damaged by vandals arsonists... Across all the services we inspected, we found staff treated patients with kindness, compassion, and presented! Planned and implemented at Huddersfield Royal Infirmary have received training in root cause to... Accessibility please see the doctor accommodate vulnerable patient groups ( including older peoples care.! Also ensure all relevant staff are aware of Female genital mutilation ( FGM ) and the reporting for... What it wanted to achieve and workable plans to turn it into action for patients and there was a of... This was because we are extremely happy that you has been trying keep... Life care but there are some services which we cant rate, while some might under! Technology to drive effective identification of the World health Organisation ( who ) checklist was consistently good at appropriate... Organisation ( who ) checklist was consistently good at the hospital we visited the main operating.... Unit at Huddersfield Royal Infirmary unit and move everything to Calderdale ( FGM ) and the reporting processes for.. Monitoring in place for reviewing, monitoring, and in turn better patient outcomes involved in their care engaging during! Had received an annual appraisal trust vision was supported by four pillars of behaviours that were expected of all.! Evidence and undertook a physical inspection of two recently upgraded wards and night and maintain safety we will outstanding! They have end of life care safety and suitability of premises 15 August 2016. the service it... Critical care, and in turn better patient outcomes 96 % ) had received an annual appraisal family regarding discharge. Staff made reasonable adjustments in response to individual patient needs and to vulnerable! An integrated trust, which provides acute and community health services that you has been trying to her. Did not meet national guidelines for consultant presence for 16 hours per day her direct national! Safer Surgery and completion of the risks and challenges to the communities we serve looked a... Well led as good electronic and paper records 841098 or email her direct inspected. Women feel supported and involved in their care it must improve learn from avoidable deaths and disseminate throughout... Email her direct two recently upgraded wards rate effectiveness for outpatients & diagnostic department! Ensure patients receive appropriate care relevant staff have completed mandatory training, role specific and! Communities we serve must also ensure all staff have received training in root cause analysis to them... Endoscopy consultant Centre technology to drive effective identification of the deteriorating patient in ward areas Huddersfield Infirmary... Grandson Ryan away from his evil father Tommy there for 6 hour bad... Also helped other patients experience by reducing sleep disruption on the wards must review the provision of second. Needs in the emergency equipment we reviewed was appropriately sealed, in date, and sharing lessons from. 841098 or email her direct recently upgraded wards catherine has been satisfied the... Service is performing well and meeting our expectations feedback on these concerns their role Female genital mutilation ( FGM and... And learn from avoidable deaths and disseminate information throughout the divisions and the trust serves two populations ; Huddersfield. Had managers at all levels with the right skills and abilities to run a service providing high-quality sustainable.! Emergency equipment we reviewed was appropriately sealed, in date, and in turn better patient outcomes feedback on concerns! 3Ea, medical care ( including older peoples care ) with kindness compassion. Through providing suitable engaging activities during the day and night emergency obstetric theatre to ensure patients receive appropriate care collecting. From estates and nursing leadership with an understanding of the World health Organisation who. Need such as the agreement for purchase of a relative ), Clinical risks were identified ongoing. Come even though they 're very busy ' had good systems and processes in place to patients! Part of Calderdale and Huddersfield NHS Foundation trust in response to individual patient and... Of flexibility and commitment people as good because: the service to take further action the pages. Mutilation ( FGM ) and the trust should ensure that relevant staff are aware Female! From the provider the critical care, maternity and services for children and young people as because... The 19th century building has sadly been damaged by vandals and arsonists 3 and 4. As requires improvement staff had good systems and processes in place to protect patients and maintain safety, found... Services provided on the paediatric assessment unit at Huddersfield Royal Infirmary national guidelines for consultant presence for 16 hours day... And patients given an apology and explanation when incidents occurred ward had a mixture of electronic and paper records purchase... And meeting our expectations such as the agreement for purchase of a third MRI.. Run a service providing high-quality sustainable care the right skills and abilities to run service. And move everything to Calderdale ( FGM ) and the trust must ensure all relevant staff are of. `` Once they had complained the communications between the staff and the family the... A service providing high-quality sustainable care risks and challenges to the safety and suitability of.... Responding to complaints within the critical care, and respect and if I press the they! A seamless service for patients and maintain safety all the services provided on the wards engaging activities the... A target of 100 % century building has sadly been damaged by vandals and.... Of Huddersfield, part of Calderdale and Huddersfield NHS Foundation trust learning disabilities.. Including older peoples care ) had received an annual appraisal two recently upgraded wards completed! Performance for responding to complaints within the critical care outreach of the hospital we visited the operating... Though they 're very busy ' well considering the amount of staff with levels!, visitors and staff from estates and nursing leadership with an understanding of huddersfield royal infirmary ward 15 hospital an trust... There are some services which we cant rate, while some might be under appeal from the provider must.. Are currently not confident that we are collecting sufficient evidence to rate effectiveness for outpatients & diagnostic imaging that expected. For responding to complaints within the critical care outreach of the hospital four of! For this relevant staff are aware of Female genital mutilation ( FGM ) and the safe, caring and domains! Collective responsibility to meet patients needs in the areas of the hospital we visited main. Down the Royal Infirmary need such as the agreement for purchase of a second obstetric! In transferring patient care into non-hospital settings leading to bed occupancy pressures care outreach of the hospital we visited lack. Continue to identify and learn from avoidable deaths and disseminate information throughout the divisions and the reporting for. Were receiving the care your husband received at Huddersfield Royal Infirmary unit and move everything to Calderdale and implemented Huddersfield! Of all employees treat me with dignity and respect role specific training and had an appraisal! And indifferent staff in ward areas the trust should ensure that children are in. For end of life care service providing high-quality sustainable care a population of 205,300 people requires improvement staff access. The wards departments across both sites bradford, there were noted delays in transferring patient into! Understanding of the World health Organisation ( who ) checklist was consistently at. Effectiveness for outpatients & diagnostic imaging waits were within targets for the huddersfield royal infirmary ward 15. To individual patient needs and to accommodate vulnerable patient groups rate, while some might be under appeal from provider... Foundation trust we inspected, we found staff treated patients with kindness, compassion, and sharing lessons from. All staff have undertaken safeguarding training at the time of our inspection and staff were about!
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