If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. Unfortunately, he and his wife own the agency. You cannot paste images directly. I asked why. He then came back and said he could not get the rate. The first time it was on Tuesday. I'm sorry that it sounds like you've missed out some great opportunities regarding your cabin upgrade. Pasted as rich text. Make Sure Your Voice Is Heard! My preferred way to upgrade a stateroom is to call a travel agent and have them price out the room upgrade choices and then make the switch. royal caribbean upgrade room after final payment. LauraS And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. Any other way to get the upgrade at the website price? reney313, November 12, 2012 in Royal Caribbean International. Any deals on atm with black Friday for compatible mobiles? By However, my final payment wasn't/isn't paid yet. Cruisingboyo, August 5, 2009 in Royal Caribbean International. November 3, 2022 . However, we used a TA on our upcoming Splendour cruise and were able to upgrade twice due to price drops. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Melbourne Fl, Originally Cambridgeshire UK, The Villages FL(previously SoFla, NYC, NJ, No.Virginia, Israel, Cuba, Uruguay, NJ, Fort Lauderdale). That made me nervous so I asked him if he was sure the rate would still be available on Monday. Thanks everyone! I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. July 21, 2022 in Royal Caribbean Discussion. royal caribbean upgrade room after final paymentcentral west trillium results 2022. street food market in delhi. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". If not, just leave blank, How to upgrade your cabin on Royal Caribbean, Video: What to know before booking the cheapest room on a cruise, Secret Royal Caribbean staterooms: Freedom of the Seas stateroom 6305, Oasis of the Seas Category 6N Ocean View Stateroom Photo Tour, I tried the best inside cruise ship cabin hacks to see how well they worked, Royal Caribbean creates new Spa Stateroom category. You can post now and register later. Started August 27, 2021, By I don't understand. Don't be surprised if that credit doesn't show up. Here's what's happened so far: Last month there was a big price drop overnight, so I called up and asked to upgrade, but they were unable to match the price I found online. I called and this time the rep told me that I would lose my $50 OBC (ok, fine), but that also the balcony guarantee was now a bit LESS expensive and she can't move me there because I have to choose a room that costs more so that she can charge me the difference. I will keep looking :). Correct on both questions. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. I will definitely do that. I checked yesterday, it was still showing available. UPGRADE YOUR STATEROOM IN A FEW SIMPLE STEPS Introducing RoyalUp a new bid-based stateroom upgrade program. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final payment. On 9/17/2019 at 1:12 PM, Host Clarea said: 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. You will lose any booking perks you currently have unless they (or better perks) are currently being offered. I went back and checked my date again and it was upgraded and bookedon September 18th. i would ditch him,we use an large online ta where they answer 24hrs aday customer service, we had a price drop on a saturday like you rci had closed for the night so they contacted them on sunday and we got our upgrade for the reduced price which only cost us 70.00 dollars more. Will Royal Caribbean allow me to get an upgrade t. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. Want2Cruise 701 received an email offering the opportunity to upgrade from a Celebrity Suite to a Royal Suite or Penthouse, for a minimum bid of $1,000 per person. Two meta category upgrades winning bids seemed to fall between $100-$150 per person. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Is this true? I am happy with my original cabin location. Powered by Invision Community. But people who are lucky enough to wait and wait and wait often get the best prices. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Just rang them up to confirm. Royal Caribbean International Upgrade after Final Payment Make Sure Your Voice Is Heard! But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. Check on the Royal Up website to determineif you are eligible for an upgrade. Started June 21, 2021, By Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. First of all, even if it is a "Tuesday sale" (Royal Sales Event) and it's a higher fare than what you've already got booked, you CAN do the upgrade at that RSE price; otherwise, it's for "new reservations" only. I wouldn't give up, you should be able to upgrade. CC Help Jenn That is why I keep questioning myself and if I'm understanding the policies correctly. If you are eligible, you'll be able to submit bids for your upcoming sailing. I almost booked the 3 cabins directly but thought with it being a family cruise (5 new cruisers) it might be better to use a TA. For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. In other words, I'd check prices in a week and try for the upgrade again if the price is still low. I noticed a higher category room (2I - boardwalk balcony) was cheaper than an interior we booked a month ago. Our sail date is in 13 days. My fault. I'll give them a call when I have the money in my bank. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). Make him do his job ;). The most recent time was Saturday. Both Royal and NCL still allow you to get a lower price up until final payment. I agree with the other posters. We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). So I'm taking it I could have the lower one for both passengers , me and my Nan? You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). Whatever the reason, here are the ways to upgrade your cabin. LauraS Any payments or deposits you've previously made can be applied to the new reservation. :(. With one exception (more on that in a minute), cruise lines won't honor lower prices after final payment, and if you try to cancel and rebook, you'll almost certainly find that the cancellation penalty is greater than the savings. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). If we upgraded to the ocean view with balcony guarantee would we be refunded the difference in price or receive OBC? Not sure about the military as you have to provide proof. Press question mark to learn the rest of the keyboard shortcuts. She took my payment and upgraded us on the spot! I'm disappointed the customer service agentwas incorrect on the phone, but at the same time when I initially called for the upgrade I didn't figure I would see the refund. Clear editor. The caveat is you won't get any money back. The second time was not a "new booking only sale" and was for a guarantee. I spent more time re-arranging items than we actually got in benefits. RCI reservations takes call 24/7. Thank Kathy. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. I wanted to ask to make sure I'm not unfairly blaming my Travel Agent and get some advice. As two points make sure the children are part of your family under your crown and anchor account. We would have to check if there still is a price difference at this point, but are there any benefits after final payment has been made? The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. CC Help Jenn Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. If you have an account, sign in now to post with your account. Some extra perks would be nice but oh well. Depending on the suite and cruise. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. Hi! The bid amount is per person for the entire duration of the cruise. Well, the good thing is my dad understood. Any hidden fees for your own modem and router? :rolleyes: Not only did we take an upgrade, we also got a price reduction for our Western Med trip in June. Granted it isn't a huge savings but I'll take it. Years ago this practice was more prevalent and you could get some decent discounts for these literally last-minute staterooms. By reney313, November 12, 2012in Royal Caribbean International Prev 1 2. If you were before you could have changed and your OBC would have gone down to $200. This person is a cruise specialist and their agency has won many RCI awards. It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. ok, thanks for your advice, hopefully the balcony price will increase by a couple of dollars more than what he actually paid, if it does, hopefully RC will then allow the upgrade. Regent Seven Seas Cruises were among the cruise lines to offer free upgrades as part of their Wave Season deals when the luxury line offered a two-category suite upgrade. Make Sure Your Voice Is Heard! Does this seem right? CC Help Jenn I checked yesterday, it was still showing available. He said it would be and there would be no problems. Bim1, October 1, 2014 in Royal Caribbean International. I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. Moreover, the cabin location is not something you can choose and subject to availability. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. What I'm asking is..I booked a Junior Suite on an upcoming cruise. I just don't like excuses that aren't true. This morning I checked, and sure enough, the guarantee was gone. There is no harm in asking but upgrades are rarely available these days. Urghthat is frustrating to hear. Someone at Royal must have mistakenly hit the refund button. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. I hated sending him an email this morning to tell him it wasn't to be. Wow,this agent is sure a winner.and he comes from a award winning agency? His TA is t. Sorry to hear you had such a hard time with your TA. Starting to get really excited now. I am happy with my original cabin location. He again gave me an excuse without any reason that the price he had available was not the same. Today a sale price came out and I can get an Owners Suite for $4.00 cheaper. The agency may have won awards, but how long has he been working as a TA. He then came back and said he could not get the rate. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. I'm split in continuing to look. Your previous content has been restored. By If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. I upgraded after final payment due and paid the difference to get an ocean view balcony. Started June 21, 2021, By They will do the best to accommodate you. stampingoddess, September 17, 2019 in Royal Caribbean International. Chalk this one up to a learning experience, and find a new TA. Just happy to be cruising in a better room than I expected to be. Royal Caribbean suggested I bid on multiple rooms to increase my chances of an upgrade. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. For example, if the difference between the interior rooms and balcony rooms when you do the RoyalUp bid is $200 per personper day and your cruise is 7 Nights and yourbid is accepted RC would charge the card that you used on RoyalUp be charged $1,400. I got excited, called Royal (it was 3am), and someone actually answered at that hour! Also, sometimes the sailing is removed from the weekly sale, but the price stays low. Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. I have found a balcony upgrade three times since final payment that would be within my budget to move. Balance is reading 0.00 even though amount paid is more than package price. You get whatever they are offering at the time you re-price your booking. These are the types that give TAs a bad name. I found the price on the "regular" website. Started June 21, 2021, By With Royal Up, there is a suggested bid price for an upgrade, but there is no way to know how much to bid beyond that. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. Future Cruise Credit (FCC) that can be applied as a payment can be used on your upgrade and any increase in Princess Vacation Protection cost. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). You have confirmed that generally this should have been available. I'd try calling Crown & Anchor if you are a member. Pasted as rich text. Then I don't see why you should not be able to upgrade for the posted web price, unless Royal has very recently implemented some new policy. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? Thanks for the confirmation (and letting me vent). I am well past the final payment date. Sorry, I know this is a basic question but I feel like I must be nuts. Upgrade room category after final payment. Definitely get rid of this person after your trip and let he and his boss know why. Powered by Invision Community. Or better yet, call the C&A line.
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