Here is a map which shows you all the stations covered by an Oyster card: tfl.gov.uk/cdn/static/cms/images/london-rail-and-tube-services-map.gif. [Note: its not possible to load a 1-day travelcard for the Train, Bus & Tram onto an Oyster card, and you cant load any travelcards at all onto a Visitor Oyster card or contactless card, only the normal blue Oyster cards.]. You do, yes - city-guide.london/transport/contactless-cards.php, Lorraine We are visiting London for 3 days sun until Tues 4 adults 2 children age 9 and 11arriving at Paddington staying near tower is it worth getting oyster cards if so can we buy at Paddington station when we arrive, Staff Hi Lorraine, assuming you're from the UK the adults are better off just using their contactless bank cards because they have the same fares as Oyster, but you don't have to pay the extra 7 deposit on top for each new Oyster card. You just pay the same price as two single journeys, Oyster daily cap? At a train station: You can claim back any unused credit at a self-service ticket machine in one of Londons train stations but only up up to a maximum of 10. New Oyster cards are available from London Underground stations, for a deposit of 5. Can I use my 60 Oyster card on National Rail? If you run out of credit on your Visitor Oyster card, it's easy to top it up at: If you'd like to cancel your Visitor Oyster card before you've used it, you can ask for a refund by emailing [email protected]. Please also note that, at present, RST Online Smartcards are only available to employees. For example, if you look at the journey from Heathrow airport to Paddington then youll see This journey is in zones 1-6 written in the fares box. The adult daily caps are listed in the table at the top. After 0930, get Zone 1-6 off-peak Travelcards for the same price. Bestseller Shippable product Accepted everywhere Use on several London airport connections and most London public transport, including Tube, bus, tram, DLR, London Overground, Elizabeth Line and most National Rail services. If you are a new TOC employee you may find the Introduction to Rail Staff Travel for new employees of Train Operating Companiesuseful. Check Rochester departures and Durham arrivals in train timetables provided by UK railway in real time on Trip.com. As explained on numerous other threads here, it's less flexible than a normal oystercard, you need to pay postage to get it delivered, and the "deposit" isn't refundable. Use this form to verify that Rail Staff Travel has the correct data for retired employees and their spouse/partner. If you have a Retired Staff Oyster card, you can buy discounted tickets to travel on Eurostar for yourself and five companions, as shown below. Will the daily cap be 14.10 pounds? 5-10 Zip Oyster photocard - Kids under the age of 11 are already allowed to travel for free on the tube if they're accompanied by a fare-paying adult, but if they need to travel alone then they'll have to get hold of a 5-10 Zip Oyster photocard. Oyster travelcards always have an expiry date (you can choose either one day, one week, one month or one year). Staff Hi Gerard. Staff Hi Wendy, that isn't going to work unfortunately. Please note that you will still need to submit an XX32 form as usual. Get 1/3 discount on off-peak pay as you go travel. Only the person named on the STC can use it and the holder must carry their PTAC with them when using it to travel. If youre visiting for more than one day then an Oyster card is better value unless youre planning on making three or more journeys on six days, or two or more journeys on seven days, in which case a weekly travelcard is likely to be cheaper. Once youve had the card for a year the system will change the 7 deposit into 7 of credit, which you can then use for fares. If your duty travel requirements on a specificcarrier exceed the facility provided by one coupon, please contact RST before making your application on this form, as we may be able to provide alternative more flexible facilities. These travel cards have replaced the system of free tickets. john Sweeney Where can purchase i an oyster card for adults before travelling to london on holidayand how much will it cost, Staff Hi John. If you have any other queries please do not hesitate to contact RDG at: The Rail Delivery Group. Rail Staff Travel, PO Box 72071, London EC1P 1JD Tel: 0800 652 1700 email: [email protected] Please complete the form, attach it to an email and send it to RSTconfirming the passport names to be used for all family members. 14 Pier Walk All Stena Line services are standard class. Click on the result pages and start your Oyster Visitor Card Login Page login within just seconds. The University offers an up to 10% (off the standard price) Discounted Bus Pass Scheme covering 13 or 52 week season tickets from the Oxford Bus Company (including Thames Travel) and Stagecoach Oxford Tube. If you are unable to complete the form because you are a widow(er) and do not know the employee National Insurance number, please e-mail us for assistance. Just be ready to show your card to the train staff . The Conditions of Use for Staff Travel Cards apply. Use this form to update your contact details such as phone number and e-mail address. I have a Hop on Hop Off Big bus tour pass to see some of the major attractions. If you already hold an FIP Card, these will be automatically renewed by RST, so there is no need to re-apply. Your Oyster Card can be topped up so it's ready for use. If your partner's Nominee Oyster card stops working, you will also need to write to Staff Travel and provide proof that your nominee still lives at the same address as you. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. But bear in mind neither of these will count towards the daily cap, it will just deduct the relevant fare from your credit. Register. The prices normally go up after New Year, so I don't know what it will be next year. Thanks. London EC1A 4HD, Copyright 2020 Rail Delivery Group About this Website. Always use the latest forms from this page - earlier versions (or other company's versions) will not be accepted. This will be my first visit and I need some advice about the best way to get train tickets outside London, for instance, to Winchester and Cambridge. UK delivery typically takes between 2-4 days. Journeys after that will be free if you stay within those same zones, Oyster weekly cap? This will automatically be refunded back onto your card if you begin a new journey within 45 minutes. Buy a Visitor Oyster card before you leave home and have it delivered to you. If you don't need your Visitor Oyster card, you can get the remaining credit refunded. Only touch in with your Visitor Oyster card on the yellow card reader when asked to do so by a member of staff and rememberto touch out again at the end of your journey. When Oyster was extended to include the Gatwick Express they created a mini station within Victoria for platforms 13 and 14. Contact your local council to find out more. Children under 11 travel free on buses and trams. Floor 1 You can use your Retired Staff Oyster card on the services described in the conditions of use, which will be sent with your card. You still get the daily cap on both. Employee permanently no longer able to travel due to illness, incapacity or other reason, Please also email a photo of any unexpired Cards, cut into 4 with the name and number clearly showing forcancellation. You can also purchase a one-day bus-only pass from Tube stations. 16+ Dependent Child PTACs are valid for 12 months and expire on 31 December. Oyster cards are different from other travel cards . You will be required to pay a 5 refundable deposit for the Oyster card. But if you've loaded a travelcard or any kind of discount on to it, then no if it's registered under your name then only you will be able to use it. Once coupons are posted by RST, they cannot be replaced if they are lost or damaged, or if you are unable to use them, and RST cannot accept them back under any circumstance. Add Spouse, Partner or Child and Partner and Child Declarations apply for Residential Travel, Season Ticket or Flexi Season apply for International Travel i.e. I would just get an Oyster card from the Visitor Information Centre at Heathrow. They're valid for the rest of the day. I am new to this site. Oyster cards are London's smart ticketing system. It's all explained here - city-guide.london/transport/child-train-fares.php. I am planning a visit tomorrow and my friend and I are travelling from Richmond to Wimbledon. Live train status of trains from Newbury Racecourse to Richmond (London). Most National Rail trains within London can be boarded after 9.30 AM on weekdays and any time during the weekend. Get 1/3 discount on off-peak pay as you go travel. But you don't have to bother topping up your bank card, so maybe it's a little bit less hassle. Then I travel from Zone 1 to Zone 6 on the same day. You do not need to pay a fee or complete another application form to do this. A Visitor Oyster card is a quick and easy way to pay for travel on public transport in London. We need this data so that we can contact you and verify your identify should we need to. Important: you have to pay a deposit of 7 the first time you buy an Oyster card, and you cant use that money for fares. If you already have an Oyster Card with the priv discount set there is no need to reapply for the discount each year - please take your current Staff Travel Card to a London Underground station by 30 June to have the discount renewed, If you do not renew the discount by 30 June each year, it expires from the Oyster card and a new approval form is required from RST. I dont really understand the different zones. Our contact centre phone service will be closed on Wednesday25 January 2023 for a company event. If you can't do this, you must report it as lost/stolen/withdrawn, stating why you can't return the pass. Can you top it up online? Contact Details Phone 0343 222 1234 Website tfl.gov.uk you have to pay a 7 deposit and then add as much credit as you want. The TfL staff passes and nominee passes are issued as Oyster cards, but they are only valid on TfL services (plus a very few national rail services). If youre travelling together then definitely not each person needs to be in possession of their own card. The privilege discount for retired staff can only be set on a standard Oyster card. Some of the smaller train stations might not have any gates, and youll find the Oyster reader on the platform or by the platform stairs instead. But the easiest thing to do is to not bother with a travelcard at all, and just load some credit onto your Oyster card. Staff Hi Patrick. Eejay I've got an Oyster Card and I live on the Isle of Wight. Contact Details Phone 0343 222 1234 Website tfl.gov.uk You have to pay a 7 deposit for Oyster cards. We always recommend that UK visitors use their contactless card regardless of how many days theyre staying, because the fares are exactly the same as Oyster and they dont have to pay a deposit to get one. The exact amount will depend on which London Pass you buy, but it should be enough to cover the daily cap for each day. 5 Days - 44.20. You are advised to book as early as possible as space for free travel is subject to availability. River buses and the IFS Cloud Cable Car are great ways to explore London. You can do that, sure - the London Pass and Oyster card are two completely separate cards. You each need your own pass. Find out more about travelling with children, London Fire and Emergency Planning Authority. Staff Hi Mike. Unfortunately it doesnt apply to trains as well, just the buses. If you run out of credit on your card, it's easy to top it up and use it again. Contact Details Phone 0343 222 1234 Website tfl.gov.uk A Travelcard (in the zones it's valid for) gives you unlimited travel at any time on bus, Tube, Tram, DLR, London Overground, Elizabeth line and National Rail services in London. Check out our Visitor Oyster Card page for a full comparison of Visitor Oyster cards vs regular Oyster cards. You will also need to add some credit to cover future journeys, A 16+ Zip Oyster photocard (All Rail PTAC only), An 11-15 Zip Oyster photocard (valid until 30 September after the holder's 16th birthday), Southeastern high speed services between St. Pancras International and Stratford International, Gatwick Express services between London Victoria and Gatwick, At Tube, DLR, London Overground, Elizabeth line and National Rail stations, Are using it for education purposes - that is, travelling from home to and from school, college or university, Send the completed application form to Staff Travel for authorisation, The application form will be returned to your home address, Take the authorised form to a National Rail station to buy the ticket, Started working for London Transport (excluding staff employed by London Buses), London Regional Transport, or Docklands Light Railway before 1 April 1996, After 22:00 hours on the day before (if you are making an overnight journey), One Irish and/or Stena Line journey if you have four boxes, Two Irish and/or Stena Line journeys if you have six boxes, The form must be received by Staff Travel 6 weeks before your intended travel date, Tickets can be valid for a maximum of 1 month from the date of the outward journey, Nominees: Include proof that your nominee still lives at the same address as you, Dependent children: Some passes require proof that the children are still in full time education, Completing a new Retired Nominee Oyster card application form (available on request), and, Attaching proof of address and sending it to Staff Travel. You need to register your Oyster card if you're adding a discount to it and want to apply for refunds or replacements. Season ticket authorisation forms will be returned to you approx 7days in advance. > Compare Oyster with travelcards and contactless. Find out how much it costs and how to pay for travel around London. You can do this at London Underground stations, TFL Rail stations, National Rail stations within London, or at a London Visitor Centre (except the one at Gatwick airport). and bear in mind that there will be a train strike going on which might affect people getting to the london marathon. Your child can then use the card in exactly the same way that they would normally, tapping it down on the yellow Oyster readers on the buses and trains. Add your discount to an Oyster card. Kory I have two Oyster card on my account with different numbers can my friend use one of these at the same time I am using the other one, as we will be travelling together. Antonio We are staying near Penge East Station and the quickest way to get to Central London is with the Southeastern to Victoria. If your standard Oyster card with privilege discount stops working, you need to callCustomer Serviceson 0343 222 1234 (TfL call charges) or ask for help at a Tube station. The computer will just think that one person is entering the station, then leaving the station, then entering again, then leaving again, Park Is there an admin charge to set up an Oyster card? we still think an oyster card is the best option for tourists staying four days, as buying a weekly travelcard or paying cash fares will probably end up costing more. One of the adults in the group must always be the cardholder (or the co-holder, in the case of a jointly-held railcard). You must have your photo ID with you. The unused credit on them lasts forever. If youre travelling at totally different times then two people can share one card provided that they each have it in their sole possession for the entire journey. These are basically just high-street shops (usually newsagents), which have a blue Oyster card symbol showing in the window. Staff Hi Russell. You can only use your STC on National Rail services in line with endorsement no.11 printed on the card. 60+ Oyster on National Rail Monday to Friday, free travel is only permitted at the following times and on the following Train Company services: c2c: From 09:00 on all services between London Fenchurch Street and Upminster and from 09:30 on services between Rainham and Barking. National Rail TOC ticket inspection staff will be briefed of this change to allow you to use dated boxes until 30 September. Forget that site you found and use the official site for your information; tfl.gov.uk From my local train station in zone 2 it takes about 30 minutes to get to London Bridge and the journey requires changes. A Visitor Oyster Card is exactly the same as a normal pay-as-you-go card, but comes with a couple of extras that are primarily aimed at tourists. By using the TFL app: The simplest way to top-up an Oyster card is through TFLs official Oyster and contactless app. Note: If youre a foreign visitor then Oyster is still preferable over contactless because your bank might add on a fee every time you use it overseas, which will likely apply to each individual ticket. Oyster cards are accepted all over London on the bus, London Underground, London Overground, DLR, TFL Rail, National Rail, Thames Clipper riverbus, and even the IFS Cloud Cable Car. If you are sent aFlexi Season authorisation form, you must take thisto a station booking office to purchase the ticket. They come in four different types: The idea behind a pay-as-you-go card (or PAYG) is that you load it up with credit and the computer will deduct the correct fare every time you touch it against a reader. The card covers most trains in most countries, notably except Russia, Ukraine, Belarus and Sweden. You will also need to add some credit to cover future journeys. Dans un premier temps je ne sais pas si je dois . You must complete the application for free travel on Irish Railways, which gives more information about eligibility. On the bus, you only need to touch on with your Oyster card (not off). The one way fare is 35 in Standard Class and 60 in Standard Premier. They need to take their Oyster photocard to a Tube station with the authorised application form and ask a member of staff to set the privilege discount. When you renew your National Railcard, you'll need to add the discount on your Oyster card again. Only people who use TFL are the ones who work in London. Staff Hi Jupin. Find out more about paying for river bus services. Daudi How do you the amount of credit left on your Oyster card? If they do not match, you may be refused travel when abroad. For travel in and around London Zones 1 - 6 you can use a Contactless bank card instead of Oyster - look for the yellow Oyster card reader and don't forget to touch in and out. At this point it will all start to get extremely confusing if you tap down twice at the same station within 2 minutes then you will be charged a same station exit which is 1x maximum fare (from your station to the end of the line). Contact Details Phone 0343 222 1234 . Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, At any time on weekends and public holidays, After 09:30 Monday to Friday, during July or August, or after 10:00, Monday to Friday for the rest of the year, After 09:30, Monday to Friday during July and August, or after 10:00, Monday to Friday for the rest of the year, Off-Peak Day Travelcard for you or someone aged over 16 travelling with you, Up to four children aged between 5 and 15, Tube, London Overground and Elizabeth line stations. Before I leave Australia, if I buy the 2 or 3 day London Pass with Oyster Travelcard option, can I begin using the Oyster card for a few days before I activate the London Pass? But if you put a travelcard on an Oyster card then that will obviously expire on the finish date. There's an email address listed here that might help you: networkrail.co.uk/mybenefits/, Ondrej Hi, I have 3 Oyster Cards registered on the TFL Website. What is the total lay out we would need to pay for each card? You can use pay as you go using your Visitor Oyster card on National Rail services between Gatwick Airport and central London. The amount of credit that you need will obviously depend on how long youre staying for, and where youre planning to go, but here are some tips for visitors: Unless you fly in from Heathrow (zone 6), you will probably spend the majority of your holiday inside zone 1 (the touristy bit). Find out if you are eligible for travel passes when you retire. One of the easiest and cheapest ways to travel is with an Oyster card, which can be used on the capital's buses, trams, and metro. Does the cap change? Purchase an Oyster card (an electronic smartcard that you use to touch on and off at Tube stations) at any station for the cheapest fares. Skip to site navigation Skip to page . Can I recharge them? It will be zone 1 and zones 1-3 (not including the bus, which you might also be able to pay on your Oyster card, depending on what bus it is) your railcard will get you 1/3 off the zones 1-3 fare if you're travelling during off-peak hours. You can also: Retired Staff Oyster card conditions of use. You simply choose your start date, and the zones you want it to cover, pay a one-off fee, and then you can make an unlimited number of journeys until it expires. RST is part of the Rail Delivery Group. Faye How far around London can you travel on an Oyster card? You will still be required to submit an Employee Residential Form (XX01) or Employee Priv-rate Flexi Season (XX32) form as normal. The 9 year old will travel for free, and if it was me I would just get the 11 year old three 1-day travelcards, but you could get them an Oyster card and have the 'Young Visitor Discount' applied to it. Get 1/3 discount on off-peak rail travel in London and the South East. The names on the International Travel Documents must match the names on your passports. You can do this using the, Please note that Flexi Season tickets are. The Conditions of Use for Staff Travel Cards apply. Replacement Bus Travel Advice: For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this . Prices are correct as of 4th September 2022, * Journeys between zone 1 and Heathrow are always charged at the peak rate, Return fares? Note this only applies on off-peak hours, so you'd better avoid travelling on Monday to Friday between 6:30-9:30 and 16:00-19:00. . Important information for International Free Coupons. You will be able to purchase your season ticket via RST Online and have your season ticket loaded onto your smartcard. the maximum amount its possible to spend each day, regardless of how many journeys you make, is the daily cap for the zones you travel through (shown in the table above). Using an Oyster card on the train is easy. If approved, RST will issue a Dependant Season Ticket authorisation form. You can also buy discounted Off-Peak Day Travelcards to travel: If you're 60 or over, you can get 1/3 discount on off-peak pay as you go travel. Important information for allInternational Travel facilities But you don't have to tap down again when changing trains at Earl's Court. This will give holders an additional 3 monthsin which to use the allocation of date boxes for free travel on National Rail services. Note that the fare allows unlimited bus journeys within an hour.. If you order a large number of coupons, RST may request an outline itinerary to justify the application. If theres a busy event on (like a music festival or a football cup final) then you might not be able to, and the computer might try and guess your destination by itself. The computer will simply deduct the relevant fare from your credit. For children aged 18 or over, you must also submit a. If you want to travel on the tube and live in a London borough then you can get a 60+ Oyster card: This entitles you to travel for free on Londons buses, trams, London Underground, London Overground, DLR and TFL Rail after 9 AM on weekdays and any time during the weekend. Travel around London on the Tube, buses, and trains using the right electronic smartcard: Visitor Oyster Card, Oyster Card, or . Roby I bought an oyster card for me and one for my daughter a long time ago (2016) are still valid? You just have to ask a member of the TFL staff inside a station (you can usually find one standing by the ticket barrier). RST is part of the Rail Delivery Group. Apply for a 26-30 Railcard Senior Railcard If you're 60 or over, you can get 1/3 discount on off-peak pay as you go travel. *Note that only adult and student 18+ Oyster cards . SSL Certificate. Also, while the railcard will only discount the purchase of zone 1-6 and 1-9 paper travelcards, on Oyster you also get reductions on the zone 1-2, 1-3, 1-4 and 1-5 caps as well. Only in exceptional circumstances - each request may require individual supporting documentation, Only used for an application for a refundin respect of Staff Tickets (residential journeys only), Processing of refunds may take up to6-8 weeks. National Rail Travel Vouchers were extended for passengers due to COVID-19 lockdowns. Check Newbury Racecourse departures and Richmond (London) arrivals in train timetables provided by UK railway in real time on Trip.com. Download the c2c Train Travel app; At the station; Oyster and Contactless; Smarter travel; c2c Smartcard; . Please include your full name and postal address in any correspondence so that we are able to identify your Rail Staff Travel record and respond appropriately. Unfortunately the computer has no way of knowing you did this because you dont have to pass through any barriers when changing trains at Stratford so it will continue to charge you for zones 1-6 regardless. You can make as many journeys as you like and the maximum price youll get charged is 14,10 (assuming that all of your journeys are within zones 1-6, of course), RAUL Thanks you for your answer. Staff Hi Daudi. If your free travel is provided by a Freedom Pass or 60+ Oyster then you can travel to Watford Junction for free. If you want to pay the bus cap (which is the cheapest one) then youll have to stick with the buses all day. If you, your partner or dependants already have an Oyster card/photocard, you must: As well as standard Oyster cards, privilege discount can also be added to 11-15, 16+ and 18+ Oyster photocards. Thank you, Staff Hi Melanie. 05:57 Rochester. Claiming a refund online: If you need a refund of more than 10 then you will have to visit the TFL website. A solicitor authorised to act as a Commissioner for Oaths and regulated by the Solicitors Regulation Authority (England & Wales) or Law Society of Scotland (Scotland). Retired staff cannot buy privilege season tickets for their own use. Don't buy a Visitors' Oyster card. All of the information on using your staff travel facilities is published in the guides on the Where Can I Go and Restrictions page. For children aged 18 or over (may additionally be used for dependants age 16-17 at RST's discretion). Staff Hi John. Once posted by RST coupons cannot be replaced if they are lost or damaged, or if you are unable to use them. You can do, but you need to register the card with TFL first (maybe you did that already when you bought it). If they are not in receipt of leisure travel facilities as yet then please submit the relevant form(s) in the, For use when encountering issues when registering with RST Online, Please complete this form only when requested to do so by RST. On the bus they can travel on their own. Ask us a question Oyster cards can be a bit confusing until you get the hang of them, and were happy to answer any questions you have about how they work and how much they cost. I have checked the route planner and it tells me that I have to get the District line to Earl's Court, then change trains but get on the District line again to Wimbledon. With a railcard linked to your Oyster card, the same journey would cost 1.59. At an Oyster Ticket Stop: The fourth of adding some credit to your card is at an Oyster Ticket Stop. BTW, I think your site is terrific. You need to take the form, your STC and PTAC to the port when you travel. 3 Days - 30.60. Rhoda I bought an Oyster card last year whilst on holiday in London, and plan to come to London for a few days again. Im trying to figure out which Oyster Card I need to move around London to see other places. If you select Ticket Office you will besent aSeason Ticket authorisation form, you must take thisto a station booking office to purchase the ticket. All you have to do is buy your child a normal Oyster card (not a travelcard), load some pay-as-you-go-credit onto it, and then ask a member of the TFL staff to apply the Young Visitor Discount to it. On the bus, you only need to touch on with your Oyster card (not off). Just 30 for 1 year or. Peak: Peak fares apply to any journey that starts between 6:30 AM and 9.30 AM (Monday to Friday), and between 4.30 PM and 7 PM (Monday to Friday).
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